Privacy Policy

1. Introduction

JT Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our solution generator service and website.

We are based in the United Kingdom and process data in accordance with UK GDPR and the Data Protection Act 2018.

2. Information We Collect

Information you provide:

• Problem descriptions you submit to our solution generator
• Email addresses when you request solutions to be emailed to you
• Any other information you voluntarily provide when contacting us

Information we collect automatically:

• Usage analytics and website interaction data
• Technical information such as IP address, browser type, and device information
• Cookies and similar tracking technologies (with your consent)

3. How We Use Your Information

We use your information to:

• Generate AI-powered solutions to your submitted problems
• Send generated solutions to your email address (when requested)
• Improve our services and user experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations

4. Data Sharing and Third Parties

We may share your information with:

• OpenAI: Problem descriptions are sent to a custom OpenAI API container to generate solutions
• Mailgun: Email addresses and generated solutions for email delivery
• Vercel: Hosting and analytics services
• Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Generated solutions and email addresses are typically retained for up to 30 days for support purposes, unless you request deletion.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Restrict processing of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

To exercise these rights, you can use our online form or contact us directly at jamie@jt.systems.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies

We use essential cookies for website functionality and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

9. Contact Information

For any privacy-related questions or to exercise your rights, contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.